To start the return process for your order, please enter your email address or phone number and the order number below.
Items purchased from Posh Mia are eligible for a full refund if returned, or exchange for anything else on the website within 30 days of purchase.Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached, Please be careful of makeup or deodorant rubbing off on the garment. Items marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.
For US customers, a prepaid return shipping label will be provided at no charge to return your merchandise (free shipping both ways).
1. IN PERSON AT OUR SHOWROOM Bring the item(s) you wish to return to Posh Mia Showroom location. No receipt, return label or shipping box necessary! You just provide your email address or order number and your refund will be initiated immediately.
2. VIA THE MAIL All domestic orders ship with a FREE prepaid return mailing label. To ship an item back to Posh Mia please:
1. Pack your item(s) and affix the prepaid mailing label to the top of the package.
2. If you are including items from multiple orders please write down the order numbers on a sheet of paper and include them in the package.
3. For exchanges, we recommend you reserve your exchange item online via your purchase history or contact customer service.
4. Mail your package using one of the following methods:
• Drop your package at a UPS/FedEx location (determined by your return label) without waiting in line. The label is prepaid and requires nothing else on your end. Visit the UPS or FedEx site to find the closest location.
• Alternatively, you can leave the package off at a location that has a daily UPS/FedEx pick-up.